Previous incidents
System under heavy load
Resolved Jun 26, 2026 at 4:57pm UTC
Event queues have now cleared and real-time updates should be working in the inbox again normally. Our apologies for the disruption today. We'll be sharing a root cause analysis and future mitigation plan early next week.
8 previous updates
System under heavy load
Resolved Jun 24, 2026 at 8:21am UTC
This issue has now been resolved.
1 previous update
WhatsApp and Facebook Message Delivery Disruption
Resolved Jun 12, 2026 at 5:18pm UTC
Meta has now updated their status page to say that issues affecting their Cloud API have now been resolved: https://metastatus.com/whatsapp-business-api
3 previous updates
Inbox not loading
Resolved Jun 3, 2026 at 3:02pm UTC
System performance is now improving.
3 previous updates
Live chat impacted
Resolved May 20, 2026 at 9:52am UTC
System performance has returned to normal, we apologise for any inconvenience caused.
1 previous update
Message delays
Resolved May 19, 2026 at 7:07pm UTC
Queues should now be clearing.
2 previous updates