System under heavy load
Resolved
Jun 26, 2026 at 4:57pm UTC
Event queues have now cleared and real-time updates should be working in the inbox again normally. Our apologies for the disruption today. We'll be sharing a root cause analysis and future mitigation plan early next week.
Affected services
Updated
Jun 26, 2026 at 3:15pm UTC
Update: A few more mitigations are being deployed shortly. We will be monitoring for signs of resolution.
Affected services
Updated
Jun 26, 2026 at 1:41pm UTC
Update: The changes made have not mitigated the growth of our real-time event queues from sending updates to the UI. We are still investigating.
Affected services
Updated
Jun 26, 2026 at 12:33pm UTC
We are still receiving reports from customers who are experiencing intermittent issues. We have deployed fixes, increased server capacity and co-ordinated with high-volume customers to reduce their traffic. We expect performance issues to subside from this point and will post further updates.
Affected services
Updated
Jun 26, 2026 at 11:30am UTC
System availability is returning to normal.
Affected services
Updated
Jun 26, 2026 at 9:44am UTC
Issue has been identified and mitigation is being put in place to restore system availability.
Affected services
Updated
Jun 26, 2026 at 9:35am UTC
Load issues have resurfaced. Our team is investigating and will post updates.
Affected services
Updated
Jun 26, 2026 at 9:30am UTC
System has recovered automatically. We are continuing to investigate and monitor closely.
Affected services
Created
Jun 26, 2026 at 9:27am UTC
We are investigating and working to resolve. We'll post more information soon.
Affected services