Previous incidents
Live chat impacted
Resolved May 20, 2026 at 9:52am UTC
System performance has returned to normal, we apologise for any inconvenience caused.
1 previous update
Message delays
Resolved May 19, 2026 at 7:07pm UTC
Queues should now be clearing.
2 previous updates
System under heavy load
Resolved Apr 17, 2026 at 10:18am UTC
System performance should now be returning to normal. We apologise for any inconvenience caused.
1 previous update
Degraded Performance: Inbox
Resolved Mar 23, 2026 at 1:04pm UTC
System performance has now returned to normal. We apologise for any inconvenience caused.
1 previous update
Issues with WhatsApp Template creation
Resolved Mar 4, 2026 at 12:42pm UTC
This incident has now been resolved upstream and creating templates should now function normally again.
1 previous update