Previous incidents
System under heavy load
Resolved Oct 31, 2025 at 11:13am UTC
Queues have cleared and system functionality should now return to normal.
1 previous update
Unable to log in to platform
Resolved Oct 28, 2025 at 9:10am UTC
Access was restored once our systems scaled up automatically. Issue was due to excessive CPU utilisation. Our team is investigating the root cause.
1 previous update
Performance degraded due to heavy load
Resolved Oct 15, 2025 at 2:14pm UTC
Services are now functioning normally again.
1 previous update
Real-time updates delayed
Resolved Sep 4, 2025 at 7:13am UTC
Real-time updates are now working again. Apologies for any inconvenience caused.
1 previous update
Intermittent issues
Resolved Aug 27, 2025 at 7:20am UTC
Re-indexing for workspaces is now complete and things should be working normally. Thanks again for your patience.
9 previous updates
Chatbot responses are slower than usual
Resolved Aug 15, 2025 at 2:54pm UTC
Chatbots are now responding normally again. We will continue to monitor this.
1 previous update