Previous incidents

April 2026
No incidents reported
March 2026
Mar 23, 2026
1 incident

Degraded Performance: Inbox

Downtime

Resolved Mar 23, 2026 at 1:04pm UTC

System performance has now returned to normal. We apologise for any inconvenience caused.

1 previous update
Mar 04, 2026
1 incident

Issues with WhatsApp Template creation

Degraded

Resolved Mar 4, 2026 at 12:42pm UTC

This incident has now been resolved upstream and creating templates should now function normally again.

1 previous update
February 2026
Feb 02, 2026
1 incident

WhatsApp messages not being received

Downtime

Resolved Feb 2, 2026 at 3:25pm UTC

The issue should now be resolved. We apologise for the inconvenience caused and are discussing with upstream providers to ensure this does not happen again.

We have also cancelled our maintenance deployments this evening to prevent any further risk of disruptions today.

1 previous update