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Downtime
WhatsApp messages not being received
Feb 2, 2026 at 2:36pm UTC
Affected services
General
WhatsApp
Resolved
Feb 2, 2026 at 3:25pm UTC
The issue should now be resolved. We apologise for the inconvenience caused and are discussing with upstream providers to ensure this does not happen again.
We have also cancelled our maintenance deployments this evening to prevent any further risk of disruptions today.
Affected services
Created
Feb 2, 2026 at 2:36pm UTC
We've received reports from customers that WhatsApp messages are not being received or sent out. We believe it to be an upstream issue and are investigating urgently.
Affected services