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Downtime

WhatsApp messages not being received

Feb 02 at 02:36pm UTC
Affected services
General
WhatsApp

Resolved
Feb 02 at 03:25pm UTC

The issue should now be resolved. We apologise for the inconvenience caused and are discussing with upstream providers to ensure this does not happen again.

We have also cancelled our maintenance deployments this evening to prevent any further risk of disruptions today.

Created
Feb 02 at 02:36pm UTC

We've received reports from customers that WhatsApp messages are not being received or sent out. We believe it to be an upstream issue and are investigating urgently.