Previous incidents

December 2024
No incidents reported
November 2024
Nov 25, 2024
3 incidents

APIs returning 500 and 502 status codes

Degraded

Resolved Nov 25 at 08:44am UTC

This has now been resolved.

1 previous update

Users are unable to login

Downtime

Resolved Nov 25 at 08:44am UTC

This has now been resolved.

2 previous updates

Web chat service is slow

Degraded

Resolved Nov 25 at 07:22am UTC

Web chat should be running normally now. Thanks for bearing with us.

1 previous update

Nov 04, 2024
1 incident

Service degradation

Degraded

Resolved Nov 06 at 07:21am UTC

We have introduced further service optimisations and normal performance has now resumed during peak traffic times.

3 previous updates

October 2024
No incidents reported