Maintenance
Scheduled Maintenance: Webhook configuration update
Resolved Apr 1, 2026 at 3:00pm UTC
We will be performing a small configuration change at 17:00 SAST (UTC+2) today to improve webhook reliability for some customers.
Scheduled Maintenance: Platform Updates
Resolved Apr 8, 2026 at 7:00pm UTC
We will be performing scheduled maintenance on Wednesday, 8 April 2026 at 21:00 SAST (UTC+2) to roll out updates across several services, including improvements to broadcast messaging, webhook reliability, and notification features. No downtime is expected during this update.
Scheduled Maintenance: Templates Update
Resolved Apr 12, 2026 at 9:00am UTC
We will be performing scheduled maintenance on Sunday, 12 April 2026 at 11:00 SAST (UTC+2) to roll out updates to the templates feature. No downtime is expected during this update.
Scheduled Maintenance: AI Knowledge Base Improvements
Resolved Apr 13, 2026 at 4:00pm UTC
We will be performing scheduled maintenance on Monday, 13 April 2026 at 18:00 SAST (UTC+2) to improve the performance of the AI Knowledge Base. No downtime is expected during this update, and all platform features will continue to work normally.