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Resolved
Search and AI Performance Improvements
Jul 29, 2026 at 2:30pm UTC
–
Jul 29, 2026 at 3:30pm UTC
Affected services
General
Inbox
AI Agents
Resolved
Jul 29, 2026 at 3:30pm UTC
Maintenance ended
Affected services
General
AI Agents
Inbox
Created
Jul 29, 2026 at 2:30pm UTC
We will be performing scheduled maintenance on Wednesday, 29 July 2026, starting at 16:30 SAST (UTC+2) and continuing into the evening. During this time, AI-powered responses may be slightly slower for around 30 minutes, and search within the app (tickets, messages, sessions) may be slower at times as the update progresses. All services will remain available throughout, with no expected interruptions.
Affected services
General
AI Agents
Inbox