AI Agents appear to be functioning normally again.

Open AI has implemented a fix and are monitoring results. They will post another update once they have confirmed the issue is resolved.

Open AI has just confirmed they are continuing to work on a fix for this issue.

Open AI is currently experiencing degraded performance with their Embeddings API which may affect the ability of our AI Agents to respond to customer queries.

See Open AI status page for more info: https://status.openai.com/incidents/twyj134w018b